Returns & Exchanges
At Mario Badescu, we want you to be completely satisfied with your skincare routine. If you are not happy with your purchase, you may return any product within 30 days of the original purchase date for a full refund or exchange.
Initiate Your Return
Contact our customer service team via email or our online portal to request a Return Merchandise Authorization (RMA) number.
Pack the Products
Securely pack the items in their original packaging, ensuring that at least 50% of the product remains to be eligible for a refund.
Label and Ship
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original form of payment within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing